Customer Service | The UTC Bookstore
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Customer Service

Location and Telephone Numbers

The UTC Bookstore

Your store manager isKellie Wright

651-A East Fifth Street
University Center
Chattanooga, TN 37403
(423) 425-4107

STORE HOURS

Mon 7:30am-5:30pm
Tue 7:30am-5:30pm
Wed 7:30am-5:30pm
Thu 7:30am-5:30pm
Fri 7:30am-5pm
Sat CLOSED
Sun CLOSED

Return Your Rental Textbooks BY MAIL- If you are unable to return your rental textbooks before leaving campus, you can ship them back to us vis UPS before your due date. You can find step-by-step instructions by clicking on Purchase My Shipping Label. Please note that you will need your order number to purchase\print the shipping label, which can be found in the confirmation or rental reminder emails from you online order OR, If you rented your textbook in store, in any of your rental reminder emails which will start on November 18, 2020. If you use a different method to ship your rental textbooks back to the bookstore, please be sure to keep your tracking information for reference.
 
What to include in your Rental Textbook Shipment if you are not purchasing the UPS label from the UTC Bookstore Website-
Name (First and last of who created the rental account)
Phone Number
Email Address used to create the rental account
Your Rental Order ID- can be found in the confirmation or rental reminder emails from your online order.
Bookstore Hours:
Tuesday, December 1, 2020 thru Thursday, December 3, 2020 7:30-5:30
Friday, December 4, 2020 7:30-5:00
Saturday, December 5, 2020 10:00 am to 2:00 pm
Monday, December 7, 2020 and Tuesday, December 8, 2020 7:30-5:30

Bookstore Hours for Holiday Break:
Wednesday, December 9th - Friday, December 11th 8:00 am to 5:00 pm
Monday, December 14th - Friday, December 18th 8:00 am to 5:00 pm
Monday, December 21st - Wednesday, December 23rd 8:00 am to 5:00 pm.
Closed Thursday, December 24th - Sunday, December 27th.
Monday, December 28th - Thursday, December 31st 8:00 am to 5:00 pm.
Closed January 1st - January 3rd.

Contact Form

Send a message to your bookstore team. (all fields required)

A SMARTER WAY TO BUY TEXTBOOKS

THE RIGHT EDITION, GUARANTEED.

We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself.

DROP A COURSE?
NO PROBLEM.

Don't stick with a class just because you bought the books. Return them during the add/drop period of the semester for a full refund.

TRUSTED ADVICE ON TEXTBOOKS.

On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase. Service you won't find anywhere else.

 

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